New Member Area New to Toyota Camry Forums? Stop in tell us about you.

Lower right portion of touch screen not working.

  #1  
Old 08-12-2017, 08:06 PM
Junior Member
Thread Starter
Join Date: Aug 2017
Posts: 1
Default Lower right portion of touch screen not working.

I recently purchased a pre-owned '14 Camry SE. I am unable to adjust audio controls because the lower right corner of the screen is unresponsive. My car is no longer under warranty, so I am really hoping for a work-around that will allow me to adjust bass/treble/fade another way.
 
  #2  
Old 08-12-2017, 10:40 PM
Super Moderator
Join Date: Jan 2008
Location: PTW
Posts: 11,682
Default

See link below in Related Topics.

Also search on Technical Service Bulletin 0172-16.

The repair is cover under the basic warranty. If out of warranty suggest replacing the complete unit with an aftermarket.
 
  #3  
Old 06-20-2018, 05:11 PM
Junior Member
Join Date: Jun 2018
Posts: 2
Default 2015 Camry Touchscreen

I recently just purchased a 2015 Toyota Camry used on 6/14 and traded in my 2003 Toyota Camry. The 2015 has 32,000 miles. While I was reprogramming the radio stations, pairing my phone etc. that same evening I noticed the bottom of the touchscreen does not register my finger. Mainly the sound function, rand, and other functions on that very bottom strip of buttons. I was trying to reprogram the station spots and there even seems to be maybe a calibration issue with the side panel on the touchscreen. For instance, when I select a station and hold down the number 3 slot, the station registers to the number 4 slot instead. Just seems to be some off frozen unrecognized spots on the touchscreen. I can still use the function on the steering wheel to operate some of the items but it's a bit frustrating as this is a new purchase, not even that old of a model - not to mention I worked my a** off to get here and just don't feel I should have to pay out of pocket for this kind of a repair and should be covered. The dealer is acting as though this kind of thing will not be covered under the warranty and they will not cover it for me. I know a touchscreen repair can be very expensive. Any have any helpful tips, tricks, advice what to do next and how to handle this?
 
  #4  
Old 06-20-2018, 05:12 PM
Junior Member
Join Date: Jun 2018
Posts: 2
Default

I am curious if you were able to resolve this issue? I just purchased a 2015 Camry used not even a week ago and am having similar problems and finding out the dealer will not likely cover it and am not too pleased.
 
  #5  
Old 06-20-2018, 11:05 PM
Super Moderator
Join Date: Jan 2008
Location: PTW
Posts: 11,682
Default

Lower right portion of screen?

The dealer can try an update. If not successful the unit may need replacing. The unit is $600-800 new.

There was a service bulletin on this TSB 0172-16.

Basic warranty is 3yr/36K miles.

Its possible the previous owner may have gotten an extended warranty which goes with the car.
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
tseely
New Member Area
1
05-12-2017 03:29 PM
Paul Ram
General Tech
2
04-03-2017 07:45 PM
rendy redford
Audio/Visual Electronics
20
05-26-2015 07:39 AM
luzu001
Appearance
0
04-08-2009 12:20 PM


Thread Tools
Search this Thread
Quick Reply: Lower right portion of touch screen not working.


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.