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Lower right portion of touch screen not working.

Old 08-12-2017, 08:06 PM
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Default Lower right portion of touch screen not working.

I recently purchased a pre-owned '14 Camry SE. I am unable to adjust audio controls because the lower right corner of the screen is unresponsive. My car is no longer under warranty, so I am really hoping for a work-around that will allow me to adjust bass/treble/fade another way.
Old 08-12-2017, 10:40 PM
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See link below in Related Topics.

Also search on Technical Service Bulletin 0172-16.

The repair is cover under the basic warranty. If out of warranty suggest replacing the complete unit with an aftermarket.
Old 06-20-2018, 05:11 PM
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Default 2015 Camry Touchscreen

I recently just purchased a 2015 Toyota Camry used on 6/14 and traded in my 2003 Toyota Camry. The 2015 has 32,000 miles. While I was reprogramming the radio stations, pairing my phone etc. that same evening I noticed the bottom of the touchscreen does not register my finger. Mainly the sound function, rand, and other functions on that very bottom strip of buttons. I was trying to reprogram the station spots and there even seems to be maybe a calibration issue with the side panel on the touchscreen. For instance, when I select a station and hold down the number 3 slot, the station registers to the number 4 slot instead. Just seems to be some off frozen unrecognized spots on the touchscreen. I can still use the function on the steering wheel to operate some of the items but it's a bit frustrating as this is a new purchase, not even that old of a model - not to mention I worked my a** off to get here and just don't feel I should have to pay out of pocket for this kind of a repair and should be covered. The dealer is acting as though this kind of thing will not be covered under the warranty and they will not cover it for me. I know a touchscreen repair can be very expensive. Any have any helpful tips, tricks, advice what to do next and how to handle this?
Old 06-20-2018, 05:12 PM
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I am curious if you were able to resolve this issue? I just purchased a 2015 Camry used not even a week ago and am having similar problems and finding out the dealer will not likely cover it and am not too pleased.
Old 06-20-2018, 11:05 PM
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Lower right portion of screen?

The dealer can try an update. If not successful the unit may need replacing. The unit is $600-800 new.

There was a service bulletin on this TSB 0172-16.

Basic warranty is 3yr/36K miles.

Its possible the previous owner may have gotten an extended warranty which goes with the car.
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